IMPORTANT UPDATES Read below daily
Still the Number #1 most frequent problem in reporting work. When you log in to report work make sure the date in the "Date Worked" box is the day you want to report work for.
Tips of the Day. Do not wait days or even minutes to call someone for help.
Back by popular demand. You can now view consumer documents again (with qualifications). When you are in Report Work click on Consumer Information and then choose Documents. When that page opens you use the drop down arrow to select the consumer. The page will blink and you will see the list of documents available for that person. Click on the arrow at the left to open up Section and Type of documents until you reach Document Name you want to view. Highlight that document by clicking on it ONE time. You will know its highlighted because the row turns a darker blue. Then click the View Document button in the upper right side of the page. At the bottom of the page you will have the choice to Open, Save or Cancel. ALWAYS CHOOSE AND ONLY CHOOSE "OPEN". You can of course choose Cancel if you have changed your mind. Simply be careful NEVER TO SAVE. This would put the document on that device's hard drive and make it subject to a breach of confidentiality and a violation of HIPAA regulations.
As for the "(with qualifications)", mentioned above. The only computers and devices that should be able to view documents are Havar Inc owned. You should NOT be able to view them on any other machine because I have not loaded the Security Certificate that is meant to protect those items. It also protects you and me and the consumer from accidentally allowing someone without permission to see them.
How do I see progress notes from the shift before me? On the Report Work page click on Consumer Information and choose Consumer Work. In the drop down box Select the consumer and the calendar days you want to view. ( I think it is set for the month by default) Then click Get Work. Also if you see a little blue arrow by a co-worker's name click it to see Task Elements reported for that shift segment.